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Colwell & Salmon

Colwell & Salmon specializes in providing high-end customer interaction solutions through it’s US and India based delivery centers. The services include a gamut of inbound and outbound teleservices, market research and web based communications on a stand alone or integrated basis.

Since the inception in 1989, Colwell & Salmon has provided its clients with the highest quality service delivery, as demonstrated by getting selected as an MVP (Marketing via Phone) Gold Quality Award winner for four consecutive years instituted by Customer Interaction Solutions magazine. As a strategic and consultative partner, the management team of Colwell and Salmon has consistently provided Lead Generation and Direct Response Marketing experience. Colwell and Salmon stands for delivering professional, high quality customer interactions in tandem with maximizing the client's Return on Investment.

At Colwell and Salmon India, we have recently started KPO (Knowledge Process Outsourcing) services.

 
Services

KNOWLEDGE PROCESS OUTSOURCING (KPO)

Colwell & Salmon has qualitative experience in providing full back Office services. The new launched KPO unit services both domestically and globally across a variety of industries.

Dan River has outsourced its support function process to Colwell and Salmon India. Colwell & Salmon offers a full array of onshore and offshore outsourcing services and has developed a reputation for high quality, high satisfaction service delivery.

KPO unit focuses on three industrial dimensions:
  • Financial Processes
  • Global Customer Care Service
  • Global Development Center

Other Services:

Under the brand name of B2B Bridge, Colwell & Salmon wraps up the complete range of state-of-the-art services starting from:

  • B 2 B Experience
  • Channel Management
  • Market Research
  • Inbound Customer Service & Technical Helpdesk
  • Back Office Solutions
  • Outbound Telemarketing
  • Higher Education

Colwell & Salmon has the experience and capability to provide you with end-to-end Customer Interaction Solutions or customized services. B2B Bridge offers an amalgamation of high-class skilled service to cater to its valuable clients across the globe.

 
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